Hiramatsu

For your peace of mind when visiting our restaurants, cafés and hotels, Hiramatsu has established a set of safety standards which we call the Hiramatsu Standards. These set out detailed guidelines on the environment into which we welcome our guests, and the way our staff go about their jobs, with a focus on hygiene, which is so important in the restaurant business. Our staff follow these standards strictly, maintaining Hiramatsu’s tradition of safety and peace of mind.

Restaurant

 
Hygiene Management

  • Sanitizing surfaces

    We sanitize all frequently touched surfaces in common areas once an hour.

    Facility Hygiene

  • Sanitizing tables & chairs

    We sanitize tables, chairs, bag baskets and other frequently touched objects after every guest.

    Facility Hygiene

  • Food hygiene

    We are taking extra care to observe the standard food hygiene measures required under Japan's Food Sanitation Act.

    Facility Hygiene

  • Fresh tablecloths

    In the interests of hygiene, we change tablecloths after every guest.

    Facility Hygiene

  • Staff health checks

    We check our staff's temperatures when they arrive for work, and anyone with a cough, fever or other cold-like symptoms is sent home.

    Staff

  • Hand-washing & gargling

    Our staff wash their hands and gargle at regular intervals.

    Staff

  • Supplier hand hygiene

    Anyone entering our premises (food suppliers etc) is asked to clean their hands with sanitizer.

    Staff

  • Back-of-house hygiene

    Back-of-house areas used by staff are kept well ventilated and are regularly sanitized.

    Staff

  • Acrylic partitions

    We can also provide acrylic partitions.

    Social Distancing
Ventilation

  • Humidifiers

    All our restaurants, cafés and hotels are equipped with humidifiers and care is taken to maintain an appropriate room temperature.

    Facility Hygiene

  • Air purifiers

    We have placed AirBuster air purifiers (ozone germ and odour eliminators) in all Hiramatsu Group restaurants, cafés and hotels.

    Facility Hygiene

  • Ventilation

    Besides installing air purifiers, we keep our premises well aired using ventilation systems and by opening windows at regular intervals.

    Facility Hygiene

  • Air purifiers

    We have placed AirBuster air purifiers (ozone germ and odour eliminators)
    in all Hiramatsu Group restaurants, cafés and hotels.

    The oxidizing action of ozone eliminates and inactivates bacteria and viruses in the air and on surfaces, and prevents growth of resistant bacteria. AirBusters are used to prevent infection in fire stations, ambulances and healthcare facilities around Japan.

    Facility Hygiene

These pictograms available free of charge.
To help publicize the efforts that everyone in the restaurant business and service industries is making to offer guests and customers safety and peace of mind, and keep them smiling, Hiramatsu is making these pictograms available free of charge. We have also created ready-to-use POP materials, which you can simply print out.
Download pictograms and POP materials here >

Hotel

 
Hygiene Management

  • Sanitizing surfaces

    We sanitize all frequently touched surfaces in common areas once an hour.

    Facility Hygiene

  • Guest room hygiene

    Guest rooms are thoroughly cleaned before your arrival, and hand sanitizer is provided in each room.

    Facility Hygiene

  • Sanitizing tables & chairs

    Our staff wash their hands and gargle at regular intervals.

    Facility Hygiene

  • Fresh tablecloths

    In the interests of hygiene, we change tablecloths in the restaurant after every guest.

    Facility Hygiene

  • Food hygiene

    We are taking extra care to observe the standard food hygiene measures required under Japan's Food Sanitation Act.

    Facility Hygiene

  • Staff health checks

    We check our staff's temperatures when they arrive for work, and anyone with a cough, fever or other cold-like symptoms is sent home.

    Staff

  • Hand-washing & gargling

    Our staff wash their hands and gargle at regular intervals.

    Staff

  • Supplier hand hygiene

    Anyone entering our premises (food suppliers etc) is asked to clean their hands with sanitizer.

    Staff

  • Back-of-house hygiene

    Back-of-house areas used by staff are kept well ventilated and are regularly sanitized.

    Staff
Ventilation

  • Humidifiers

    All our restaurants, cafés and hotels are equipped with humidifiers and care is taken to maintain an appropriate room temperature.

    Facility Hygiene

  • Air purifiers

    We have placed AirBuster air purifiers (ozone germ and odour eliminators) in all Hiramatsu Group restaurants, cafés and hotels.

    Facility Hygiene

  • Ventilation

    Besides installing air purifiers, we keep our premises well aired using ventilation systems and by opening windows at regular intervals.

    Facility Hygiene

  • Air purifiers

    We have placed AirBuster air purifiers (ozone germ and odour eliminators)
    in all Hiramatsu Group restaurants, cafés and hotels.

    The oxidizing action of ozone eliminates and inactivates bacteria and viruses in the air and on surfaces, and prevents growth of resistant bacteria. AirBusters are used to prevent infection in fire stations, ambulances and healthcare facilities around Japan.

    Facility Hygiene

These pictograms available free of charge.
To help publicize the efforts that everyone in the restaurant business and service industries is making to offer guests and customers safety and peace of mind, and keep them smiling, Hiramatsu is making these pictograms available free of charge. We have also created ready-to-use POP materials, which you can simply print out.
Download pictograms and POP materials here >

Wedding

 
Hygiene Management

  • Sanitizing surfaces

    We sanitize all frequently touched surfaces in common areas once an hour.

    Facility Hygiene

  • Food hygiene

    We are taking extra care to observe the standard food hygiene measures required under Japan's Food Sanitation Act.

    Facility Hygiene

  • Fresh tablecloths

    In the interests of hygiene, we change tablecloths after every guest.

    Facility Hygiene

  • Staff health checks

    We check our staff's temperatures when they arrive for work, and anyone with a cough, fever or other cold-like symptoms is sent home.

    Staff

  • Hand-washing & gargling

    Our staff wash their hands and gargle at regular intervals.

    Staff

  • Supplier hand hygiene

    Anyone entering our premises (food suppliers etc) is asked to clean their hands with sanitizer.

    Staff

  • Back-of-house hygiene

    Back-of-house areas used by staff are kept well ventilated and are regularly sanitized.

    Staff

  • Acrylic partitions

    We can also provide acrylic partitions.

    Social Distancing

Ventilation

  • Humidifiers

    All our restaurants, cafés and hotels are equipped with humidifiers and care is taken to maintain an appropriate room temperature.

    Facility Hygiene

  • Air purifiers

    We have placed AirBuster air purifiers (ozone germ and odour eliminators) in all Hiramatsu Group restaurants, cafés and hotels.

    Facility Hygiene

  • Ventilation

    Besides installing air purifiers, we keep our premises well aired using ventilation systems and by opening windows at regular intervals.

    Facility Hygiene

  • Air purifiers

    We have placed AirBuster air purifiers (ozone germ and odour eliminators)
    in all Hiramatsu Group restaurants, cafés and hotels.

    The oxidizing action of ozone eliminates and inactivates bacteria and viruses in the air and on surfaces, and prevents growth of resistant bacteria. AirBusters are used to prevent infection in fire stations, ambulances and healthcare facilities around Japan.

    Facility Hygiene

These pictograms available free of charge.
To help publicize the efforts that everyone in the restaurant business and service industries is making to offer guests and customers safety and peace of mind, and keep them smiling, Hiramatsu is making these pictograms available free of charge. We have also created ready-to-use POP materials, which you can simply print out.
Download pictograms and POP materials here >